Discover How to overcome difficult conversations

Difficult conversations can be obstacles to collaboration, but they can also be opportunities to strengthen relationships and solve problems. Discover how to turn obstacles into growth opportunities with this training.
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Participants

This course is designed for ambitious minds passionate about their development, who want to turn their learning into concrete actions. It is especially aimed at those who:

  • Are looking for concrete tools to firmly anchor change in their daily lives.

  • Have already invested in their development and want to maximize the impact of their new knowledge.

  • Want to overcome the habits that hinder their progress, both professionally and personally.

  • Are ready to adopt a strategic and scientific approach to better understand and modify their behaviors.

  • Believe that evolution comes through subtle yet powerful adjustments, rather than through radical transformations.

What you will learn

This training aims to equip participants with the necessary skills to navigate difficult conversations effectively. By addressing aspects such as emotional management, courage, preparation, and interaction with others, participants will learn to transform difficult conversations into opportunities for growth and relationship improvement.

  • Understand

    the workings of human thought and learn to maximize your attention capacity, using this knowledge as a foundation to navigate difficult conversations.

  • Develop

    skills to effectively manage emotions, both your own and those of others, during difficult conversations.

  • Cultivate

    the courage needed to engage in difficult conversations, including addressing sensitive or controversial topics.

  • Master

    the preparation of a difficult communication, including planning, choosing the right time and place, and considering the appropriate communication style.

  • Acquire

    skills to interact effectively with your counterpart during a difficult conversation, recognizing and addressing their needs and concerns.

Course Content

    1. Welcome & Course Notes

    2. The source of all tensions

    3. How humans think

    4. Your capacity of attention

    5. Managing emotions

    6. Showing courage

    7. Preparing for difficult conversations

    8. Meeting the other person

    9. How to overcome difficult conversations - Points to remember

Sommaire

  • $97.00
  • 9 leçons
  • 1 heures de contenu vidéo
BONUS
Here are some additional benefits of signing up:
Illimited access

Additionally, you will benefit from automatic updates and be able to access the content as often as needed.

Adapted to your preferences

Each course is available in 3 formats: a video to watch, an audio file to download, or complete course notes. You can also choose the learning mode that best suits your preferences.

The Art of Changing

Offered as a bonus with any online course, this training helps maximize the impact of your learning and integrate it effectively into your daily life.

Ginette Gagnon, M. Sc.

Discover the passionate explorer behind Mindful Humans.

Founder of Mindful Humans and executive coach, Ginette combines analytical rigor and human depth to transform strategic thinking into a lever for lasting impact.

Former vice-president, CEO, and executive committee member at large-scale companies, she has thrived in demanding environments where clarity of mind, strategic influence, and informed decision-making are essential.

Driven by a quest for meaning, she tirelessly explores how we think, decide, and influence our environment. Her unique approach, grounded in neuroscience, mindfulness, and strategic skills, goes beyond theoretical models.

She guides leaders towards aligned decisions, clear vision, and authentic leadership, in a world where complexity is the norm.

DISCOVER THE FOUNDER

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Hundreds of students of all skill levels.

Our participants have developed their skills by taking our courses and workshops. Here are a few of their testimonials.

Relevant topic, dynamic and experienced trainer.

A relevant topic for our work and a dynamic and experienced trainer.

Such an interesting topic!

I would have preferred a longer presentation, it was so interesting!

Experience and credibility

Ginette is very experienced and credible on the subject.

Ginette is really very interesting.

An excellent talk. Ginette is really very interesting! I hope she can come back to give us more presentations!

Set things right.

Ginette is a great guide to set things right.

Such an interesting topic!

I would have liked to add 30 minutes to this very interesting meeting! I would have kept listening to it, it was so interesting!

Energy in abundance

This talk is very interesting. The speaker is very energetic!

Theory and pragmatism

I really appreciated all the elements that Ginette presented. The concrete examples supporting the theoretical points and the generosity in the discussions at the end of her presentation.

Excellent speaker!

I found the speaker excellent! There’s nothing better than someone who inspires trust to talk to us about the subject!!!

Very professional

Congratulations and thank you to the speaker for her very professional presentation.

10/10

Excellent talk, hard to name just a few points, the overall content was super interesting. 10/10! I am confident that this webinar will help me in the future!

Depth

I liked the depth of her knowledge, the academic approach of her presentation (not the typical conference style for once ;)!)

Inspiring training

Ginette inspires trust. Inspiring training! Thank you!

Great explanations!

A big thank you to Ginette. Great talk, well explained!

Very interesting! Exercises and anecdotes as a bonus

Very interesting talk with exercises that made for a dynamic presentation and great anecdotes to support it, thank you!